Terms and conditions

AGREEMENT

The following terms and conditions apply to all orders placed with and goods supplied by Handmade by Artsya. We may alter or replace these Terms and Conditions and our disclaimer from time to time by replaced Terms and Conditions on our website. All orders placed subsequently by the Customer shall be upon the altered or replaced terms and conditions.

Any reference to “Handmade by Artsya”, “we”, “our” or us” in these terms and conditions shall mean Handmade by Artsya. Handmade by Artsya includes owners, employees or any agent.

By using the Handmade by Artsya website, you are deemed to accept the “Terms & Conditions” of sale. If you do not agree, then do not use this website.

This site and these Terms & Conditions shall be interpreted in accordance with and governed by the laws of New Zealand.

USE OF WEBSITE AND PURPOSE

Handmade by Artsya grant you a non-exclusive limited licence to use the Website for personal use only subject to these Terms & Conditions. We may terminate this licence at any time for any reason and without prior notice to you.

The purpose of the Website is to provide information to you about us, including: products and services; prices of products and services; our other social media platforms; online ordering for products and/or promotions.

The contents of the Website are intended to provide general information only and are not to be relied on by you, or for any particular purpose. Photographs, images, illustrations, descriptions and details of product are intended to be representative only.

This site provides information on an “as-is” basis. You must make your own assessment of the content suitability and services offered for your own purposes. You are solely responsible for actions taken based on information in and accessed via this site.

PAYMENT

Handmade by Artsya uses the secure payment system hosted by Stripe. All payment and credit card details are held by Stripe. You can view Stripes full T&Cs here: https://stripe.com/nz/ssa

Handmade by Artsya will appear on cardholder statements for any payments made via the Stripe payment gateway on this website.

You will be liable for all orders placed using your credit card details and agree to indemnify Handmade by Artsya, including owners, employees or any agent against any losses, claims or damages arising from the use or misuse of your credit card details by any person.

PRICING

All prices are in NZ dollars and are correct at time of publication, however, we reserve the right to alter prices for any reason at our sole and absolute discretion.

DELIVERY

Handmade by Artsya provide a delivery service as described on our website to your address as specified by you.

Delivery times are as advised on the website or as agreed between us and you from time to time. We meet delivery times on a reasonable endeavors basis only. However, delivery times may vary to that stipulated or agreed. Some products may be made to order and take longer than indicated on our website.

Handmade by Artsya reserves the right to charge for delivery.

Risk in the goods shall pass to the Customer upon delivery. Handmade by Artsya will have no liability in the event that the goods having been delivered are lost, stolen, destroyed or damaged in any way from any cause whatsoever nor shall the Customer be entitled to refuse or delay payment for the goods.

CANCELLATION, RETURNS AND REFUNDS

Please select your order carefully as cancellation of your order is at the discretion of Handmade by Artsya. Return of any order is at the sole discretion of Handmade by Artsya. Any costs incurred by Handmade by Artsya in fulfilling your order will be deducted from the refund, including payment
fees and delivery costs.

Personalised products cannot be returned or refunded.

PRIVACY POLICY

Please note that we collect and retain information about visitors to the site. If you purchase products from the site we will collect and retain personal information including your name, telephone number and address. We will not disclose this information to any individual or company other than those who require the information to process your order. You have the
right under the Privacy Act 1993 to access any personal information held about you and to correct or delete such information from our database.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Handmade by Artsya. You may access material from this website for personal use and not for any commercial purpose. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

LINKS

Handmade by Artsya website may include links to third party websites that are controlled and maintained by others. Any link to other websites are not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. Handmade by Artsya does not guarantee, endorse or adopt the accuracy or
completeness of content on any third party website. Handmade by Artsya is not responsible for updating or reviewing content on third party websites. You use third party websites at your own risk.

INDEMNITY

By accessing our website, you agree to indemnify and hold Handmade by Artsya, including owners, employees and agents, harmless from all claims, actions, damages, costs and expenses whatsoever including legal fees arising from or in connection with your use or misuse of our
website, including but not limited to use of online payments.

LIABILITY

The liability of Handmade by Artsya, including owners, employees and agents, is limited to the value of products and services supplied.

DISCLAIMER

You expressly agree that your use of this website at your sole risk. This site provides general information about Handmade by Artsya and products and services offered by Handmade by Artsya. The information contained in the site has been prepared solely for the purpose of providing information about us. We reserve the right to change, delete or move any of the material on the site at any time without notice. Handmade by Artsya, including owners, employees and agents or affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action.